Wednesday, February 28, 2007

A case of no research before product rollout

I am digressing a bit from my usual topics, but this this pretty hilarious....

Wanted to get a bit of an after dinner snack and I find some corn dogs in the freezer. Yum!

Pop one out, read the instructions on the box (yes, RTFM!!!) and what do I see? Instructions that read Heat for 70 seconds.



When was the last time you have ever set the timer on a microwave oven for 70 seconds?????!!!!! Would it have taken just too much time to do some product research and realize that you should set the microwave for 1 minute 10 seconds?

So is there a moral to this story? Kind of. Documentation is not to be taken lightly, no matter how trivial it may seem to be.

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